You've just bought your proxies, they're all set up, you load them in, check your location and what you thought should be the US turns out to be the UK, or vice versa! What is going on there, is this a SCAM?!?!

No, no it's not :-)

You see when you select the location of the proxies we do really let you pick the physical location of the proxies. So always select the location closest to you for the lowest latency and fastest response times!

But why are they showing a different location then? I hear you asking. Well, that's where the very murky world of geo-location services come into play.

Read up about it here if you want:

In short, these databases are maintained by 3rd parties who buy data from other parties to construct an approximation of actual physical locations based on the IPs. Often times, this works, but this can backfire, badly, as well.

Case in point:

Since our IPs are new, we're doing our best to make sure the locations get assigned to the actual proper location using coordinates in the WHOIS data and other public information we control. But in our experience, the second a customer starts searching online for keywords in a specific country or language, the IP gets assigned to that country's location and it's an uphill battle from there.

There are ways around this, for Google for example:

And for Instagram and others there usually isn't a problem as long as you consistently use the same proxy for the same account.

Hopefully this sheds some light on the issue for you! Important take-aways are that the physical location of the proxies is always correct, we can't fully control what 3rd parties make of the locations, and that there are ways around it :-)

Thanks for reading and have a great day!  

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